Each item is listed with price including VAT. In the shopping cart you can see the total price including all fees, VAT, shipping and payment.
Payment terms are stated in the shopping cart depending on the selected payment method.
Shipping terms are stated in the shopping cart depending on the selected shipping method.
Your right of withdrawal (the withdrawal period) is valid for 14 days. In your message to us, it must be clearly stated why you regret your purchase. The cancellation deadline starts on the day you received the item or a substantial part of it. If the agreement applies to a custom-made item – or a product that has a clear personal touch, the withdrawal period starts on the day we provided information.
You have no right to:
The service started during the withdrawal period with your consent, the price is dependent on the fluctuations of the financial market, for example a share, the product due to its nature can not be returned, the seal is broken on audio or video recordings or computer programs. Sealing also means technical sealing.
Once you have exercised your right of withdrawal:
You are obliged to keep the product in as good a condition as when you received it. You may not use it, but of course, carefully examine it. If the item is damaged or lost due to negligence, you will lose the right of withdrawal.
1 year factory warranty on all products, with normally recommended use. For service of products, contact us for a discussion so we can find the best solution.
”When you place your order with us, you will have to provide your personal information. In connection with your registration and order, you agree that we store and use your information in our business to fulfill the agreement with you. You have the right to receive the information that we have registered about you according to the Privacy Act. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. If so, contact us via email.”
The delivery time is given in the shopping cart under the respective shipping method. If a product has a different delivery time, it will stated at the respective product.
Non collected or claimed packages
If you have chosen payment on delivery as a shipping method, your goods will remain on the post office up to four weeks. (This method is only allowed in sweden and payment on delivery in swedish = postförskott) Uncollected goods are returned to us. For all packages that are not redeemed, we reserve the right to charge you costs for return shipping, handling fees and admin fees/customs fees, currently at 199 SEK.
Returns are made at your own expense except if the item is defective or if we have packed and sent items that are incorrectly with what you ordered. Returns should be sent by letter or parcel, not by payment on delivery. In the event of an exchange of product we pay the new freight from us to you.
Once you have exercised your right of withdrawal,
in the case of an item: send or return it to us
in the case of a service: keep the material available to us, if it does not cause any trouble for you.
If you have exercised your right of withdrawal, we will refund what you have paid for the goods as soon as or at the latest within 30 days from the day we received the goods or, if it is a service, the message that you have regretted. You have to pay the return costs yourself when you return the goods. We always pay the return cost of returning so-called replacement products.
See also the Consumer Agency and the Distance Contracts Act, as well as the EU’s joint dispute resolution site http://ec.europa.eu/odr.